Terms & Conditions
Last updated: April 2026
About These Terms
These terms govern your use of the Kensington Gilders website at https://www.kensingtongilders.co.uk and any gilding, sign writing, artwork, or restoration services we may provide. By using this website or engaging our services, you agree to these terms.
Kensington Gilders is a trading name based in London, United Kingdom, specialising in gold and silver leaf gilding since 1985. For any queries, please use our contact form.
Use of This Website
You may use this website for personal, non-commercial purposes and to enquire about our services. You must not:
- Use the website in a way that breaches UK or any applicable law
- Copy, reproduce, or redistribute images, designs, or text from this site without written permission
- Attempt to gain unauthorised access to the site, its systems, or its underlying infrastructure
- Submit false information via our contact or survey forms
Our Services
Any quote we provide following a survey is valid for 30 days unless otherwise stated. A formal quote or service agreement issued by us takes precedence over any general information on this website. Project timescales, scope, and pricing are confirmed in writing before work begins.
Payment
Payment terms are agreed at the point of quotation. For larger commissions we typically require a deposit to secure materials and scheduling, with the balance due on satisfactory completion. Detailed payment terms are set out in the individual quote or service agreement.
Intellectual Property
All content on this website — including images, text, designs, logos, and the gold leaf brand mark — is the property of Kensington Gilders or is used with permission of the rights holder. You may not reproduce, distribute, or use any of this material commercially without our written consent.
Photographs of completed projects featured on this site are shared with the permission of the property owners where required. If you are a project owner and wish for your work to be removed from our portfolio, please contact us.
Survey Submissions & Uploads
When you request a survey via our survey form, any photographs or documents you upload are used solely to assess your project. Uploaded files are stored on Cloudflare R2 and are retained for the duration of the enquiry. See our Privacy Policy for full details of how we handle your data.
Website Availability
We aim to keep the website available at all times but do not guarantee uninterrupted access. The site may be unavailable during maintenance, upgrades, or due to factors outside our control. We are not liable for any loss arising from temporary unavailability.
Accuracy
We make every effort to ensure the information on this website is accurate and up to date. However, we do not warrant that the content is free of errors or omissions. Service descriptions, project galleries, and company information are provided for general guidance and do not form a contractual offer until confirmed in a formal quote.
Third-Party Links
Our website may include links to third-party sites. We have no control over the content or policies of those sites and are not responsible for their content, privacy practices, or availability.
Limitation of Liability
To the extent permitted by law, Kensington Gilders is not liable for any indirect, incidental, or consequential loss arising from use of this website. Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be excluded under UK law.
Changes to These Terms
We may update these terms from time to time. The current version is always available on this page, with the "Last updated" date above showing when it was most recently revised. Continued use of the website after changes are posted means you accept the updated terms.
Governing Law
These terms are governed by the laws of England and Wales. Any dispute arising out of use of this website or our services is subject to the exclusive jurisdiction of the courts of England and Wales.
Contact
If you have any questions about these terms, please get in touch.